Silk Way Ceylon Tours Pvt Ltd
Silk Way Ceylon Tours Pvt Ltd

FAQs

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Frequently Asked Questions

Language and Communication

Visa and Custom Formalities

Health and
Safety

Technology and Connectivity

Local
Customs

Power &
Energy

Clothes and other Accessories

Food and
Lodging

Shopping &
Banking

Nightlife and Entertainment

Travelling and Photography

Other
Questions

Language and Communication

Yes, English is commonly spoken and understood, especially in urban areas, government, and business sectors. It is also a compulsory subject in schools.

Most people involved in tourism, such as hotel staff, tour guides, and taxi drivers, can speak English. However, learning a few basic phrases in Sinhala or Tamil can be helpful and appreciated.

Yes, here are a few tips:

    • Respect for elders: Always show respect to elders and authority figures.
    • Hand gestures: Using the right hand for giving and receiving is considered polite.
    • Dress modestly: When visiting religious sites, dress conservatively and remove your shoes before entering temples.
    • Personal space: Sri Lankans might stand closer than what is typical in Western cultures during conversations.

Visa and Custom Formalities

A Sri Lankan visa is an endorsement on a passport or a similar document to facilitate the legal entry of non Sri Lankans into the country and to regulate the period of their stay and the conditions governing such stay.

There are three (03) kinds of visas which permit a person to enter and/or stay in Sri Lanka.

1). Visit Visa

A Visit Visa is an entry permit signifying the consent of the Sri Lankan Government for the admission of a foreign national to the country.  The Visa contains details of the period of time and the condition/s of the stay.

There are two sub-categories which come under visit visas :-

  1. Tourist VisaA Tourist Visa is issued to bona-fide tourists who want to enter Sri Lanka for sightseeing or holidaying, visiting friends and relatives, medical treatments, participate in art, music and dance events, participate in sport events for a short period of time.
  2. Business Purpose VisaA Business Purpose Visa is issued to foreign nationals who visit Sri Lanka for business purposes for short period of time. This visa may be issued for single or multiple journeys.

Residence Visa

A residence visa is a permit for a non-Sri Lankan to obtain residence facilities for special purposes.

There are thirteen (13) sub-categories which come under residence visas

What Eligibility category do I belong?

  1. Employment Category
    • Professional personnel whose services are required for projects approved by the government.
    • Expatriate personnel employed in projects under Board of Investment (BOI) of Sri Lanka and their dependents.
    • Personnel employed at banks and their dependents
    • Personnel employed in a private company and their dependents
    • Personnel employed in Colombo Port City
  2. Investor Category
    • Personnel who desire to invest monetary capital in Sri Lanka
    • Personnel who engage in business activities in Sri Lanka
  3. Religious Category
    • Members of the Clergy
    • Personnel who engage in religious activities
  4. Student Category
    • University Students
    • Students in Educational Institutions approved by the government
    • Volunteers
  5. Personnel attached to Non-Governmental Organizations or International Non-Government Organizations and their dependents
  6. Registered Indians covered by the 1954 Indo-Lanka Agreement.- – Extension only
  7. Ex- Sri Lankans and their dependents
  8. Family Members of a Sri Lankan
    • Spouses and their dependents
    • Children holding foreign nationality
  9. Diplomatic and Official visa
    • Diplomats and officers who are attached to a foreign mission in Sri Lanka
    • Their Spouse and dependants
  10. My Dream Home Visa Programme – Extension only
  11. Resident Guest Visa Programme- Extension only
  12. Medical Visa
    • Personal who are under medical treatments
    • Medical Assistant and dependents of the medical visa holder
  13. Court Visa
    • Personal who has a pending court case in which he need to be appear before a court

Transit Visa

A Transit Visa is an entry permit granted to a foreign national for admission into Sri Lanka for a short period which is incidental and in the course of his journey to another destination.

  • Sri Lankan dual citizens.
  • Children up to 21 years of age, whose birth has been registered under section 5(2) of Citizenship Act of 1948.
  • Children under 21 years of age and born in Sri Lanka for Sri Lankan parents who are holding a foreign nationality.

Sri Lanka Immigration and Emigration may grant or issue a visa to you if –

  1. Sri Lanka Immigration & Emigration is satisfied that you are suitable to enter Sri Lanka.
  2. Sri Lanka Immigration & Emigration approves the purpose for which you are entering Sri Lanka.
  3. You hold a passport valid for a minimum period of six months from the date you arrive in Sri Lanka.
  4. Sri Lanka Immigration & Emigration is satisfied that you have adequate funds for your maintenance whilst in Sri Lanka and for the payment of your return passage to the country which issued your passport.
  5. You are in possession of a written assurance (ticket) to return to the country of domicile or a visa to the next country of destination if you are a visit visa holder.
  • You should not engage in any form of employment, paid or unpaid, or in any trade or business other than that specified in the visa during the period of your stay in Sri Lanka.
  • Your visa must be utilized before the date of expiry noted on the visa.
  • Validity of your visa is subject to entry into Sri Lanka during the indicated entry period.
  • It is a Double entry for the tourist visa and double entry for business visa within 1st 60 days (This facility will be terminated if you apply for a visa extension)
  • Applications for the extension of all visas should be made to the Department of Immigration and Emigration or online through the link here. – https://eservices.immigration.gov.lk/vs/login.php
  • The extension is single entry and it will be canceled once you leave the country.
  • At present, business visa cannot be extended through online

With effect from 17th April 2024, all Tourist or Business travelers to Sri Lanka must have e-Visa for entering in to Sri Lanka. Please visit https://www.srilankaevisa.lk for more information.

When applying e-Visa by third parties payments are to be made through the arrangement made in website https://www.srilankaevisa.lk   Therefore, always ensure that the payments made by accessing to official e-Visa website and avoid making repayment at the port of entry to Sri Lanka.

Health and Safety

Yes, Sri Lanka is safe for tourists. However, like any travel destination, it’s important to stay aware of your surroundings, avoid isolated areas, and keep your belongings secure.

Technology and Connectivity

Dialog, Mobitel, and SLT (Sri Lanka Telecom), Hutch, Airtel are among the leading internet service providers in Sri Lanka, offering various broadband and mobile data packages.

Yes, local SIM cards are easily available at the airport, mobile operator stores, and authorized retailers. Popular mobile operators include Dialog, Mobitel, Hutch, and Airtel.

Yes, most foreign mobile phones will work in Sri Lanka, especially if they are unlocked and compatible with GSM networks. You can use international roaming or buy a local SIM card for better rates.

Sri Lanka uses a voltage of 230V with a frequency of 50Hz. The plug types commonly used are Type D (three round pins in a triangular pattern) and Type G (three rectangular pins in a triangular pattern). It’s advisable to bring a universal adapter.

Local Customs

  • Greetings: A common greeting is placing your hands together in a prayer-like gesture and saying “Ayubowan” (may you live long).
  • Respect for Elders: Always show respect to elders and monks.
  • Dress Code: Dress modestly, especially when visiting religious sites. Shoulders and knees should be covered.
  • Removing Shoes: It is customary to remove shoes before entering someone’s home or a religious place.
  • Dress Modestly: Cover your shoulders and knees.
  • Remove Shoes and Hats: Take off your shoes and hats before entering.
  • Respectful Behavior: Be quiet and respectful. Do not point your feet towards Buddha statues or sit with your back to them.
  • Photography: Ask for permission before taking photos, and never take selfies with your back to a Buddha statue.
  • Sinhala and Tamil New Year (Avurudu): Celebrated in April with various rituals, games, and feasts.
  • Vesak: Marks the birth, enlightenment, and death of Buddha in May. Celebrations include lanterns, light displays, and almsgiving.
  • Poson: Celebrated in June, commemorating the introduction of Buddhism to Sri Lanka.
  • Kandy Esala Perahera: A grand festival in July/August featuring a procession with elephants, dancers, and drummers.
  • Deepavali: The Hindu festival of lights celebrated in October/November.
  • Ramadan and Eid: Observed by the Muslim community with fasting and feasting.
  • Respectful Presentation: Present gifts with both hands as a sign of respect.
  • Appropriate Gifts: Suitable gifts include sweets, tea, and small items for the home. Avoid giving alcohol unless you know the recipient drinks it.
  • Thank You Notes: It’s polite to thank the giver with a note or call.
  • Hand Eating: It is common to eat with your right hand, especially traditional meals. Wash your hands before and after eating.
  • Sharing Food: It’s customary to share food. Always offer to others before serving yourself.

Power and Energy

Power outages are usually short-lived. In case of an extended outage:

  • Contact the hotel reception: They often have information on the situation.
  • Keep a flashlight handy: Many hotels provide flashlights or emergency lighting.
  • Unplug sensitive electronics: To prevent damage from power surges when electricity is restored.

Clothes and other Accessories

Food and Lodging

Yes, vegetarian and vegan food is widely available. Many local dishes are plant-based, and most restaurants can accommodate vegetarian and vegan preferences.

Sri Lankan cuisine is diverse and flavorful, featuring a variety of curries, rice dishes, seafood, and tropical fruits. Popular dishes include:

  • Rice and Curry: A staple meal with multiple small dishes.
  • Hoppers: Bowl-shaped pancakes made from rice flour and coconut milk.
  • Kottu Roti: Chopped roti mixed with vegetables, egg, and/or meat.
  • Seafood: Fresh seafood is widely available, especially along the coast.
  • String Hoppers: Steamed rice noodles often served with curry.
  • Breakfast: Usually served from 7 AM to 10 AM.
  • Lunch: Typically from 12 PM to 2 PM.
  • Dinner: Usually from 7 PM to 9 PM

Sri Lankans also enjoy tea time in the afternoon, often accompanied by snacks.

Yes, especially in larger cities like Colombo, Galle, and Kandy, where you can find a variety of international cuisines including Italian, Chinese, Indian, Japanese, and Western food.

Tipping is appreciated but not mandatory. A tip of 5-10% is generally considered polite if service charge is not included in the bill. Some upscale restaurants may already include a service charge.

  • Colombo: For a cosmopolitan experience with shopping, dining, and nightlife.
  • Kandy: For cultural experiences and scenic beauty.
  • Nuwaraeliya: For beautiful landscapes and cold weather.
  • Galle: For historic charm and beautiful beaches.
  • Ella: For stunning landscapes and outdoor activities.
  • Yala: For wildlife safaris
  • Sigiriya: For ancient ruins, cultural sites and wildlife safaris.

Shopping and Banking

  • Tea: Sri Lanka is famous for its Ceylon tea.
  • Gemstones: Particularly sapphires and moonstones.
  • Handicrafts: Including batik, wood carvings, and masks.
  • Spices: High-quality spices like cinnamon, cardamom, and cloves.
  • Textiles: Saris, sarongs, and other traditional garments.
  • Ayurvedic Products: Herbal oils and skincare items.
  • Colombo: Known for its shopping malls and boutique stores
  • Kandy: Famous for local handicrafts, gemstones
  • Galle: Known for its charming shops within the Galle Fort area, offering antiques, jewelry, and textiles.
  • Negombo and Hikkaduwa: Popular for beachwear, souvenirs, and local crafts.

Credit cards are widely accepted in larger stores, malls, and hotels. However, smaller shops and markets may prefer cash. It’s advisable to carry some local currency (Sri Lankan Rupees) for small purchases.

Nightlife and Entertainment

Popular nightlife destinations in Sri Lanka include:

  • Colombo: The capital city offers the most vibrant nightlife with numerous bars, nightclubs, and lounges.
  • Galle: Known for its chic bars and beachside parties.
  • Hikkaduwa: Famous for its beach parties and relaxed vibe.
  • Unawatuna: Popular for beach bars and live music.
  • Mirissa: Known for its laid-back beach parties and sunset bars.
  • Negombo: Offers a variety of bars and pubs, especially along the beach road.

Sri Lankan nightlife offers a variety of entertainment options, including:

  • Live Music: Many bars and pubs feature live bands, especially in Colombo and beach towns.
  • DJs and Dancing: Nightclubs and some bars have DJ nights with dance floors.
  • Karaoke: Several bars offer karaoke nights.
  • Beach Parties: Popular in coastal areas like Hikkaduwa, Unawatuna, and Mirissa.
  • Themed Nights: Some clubs and bars host themed events and special nights.

Popular drinks include:

  • Local Beer: There are popular local beer categories
  • Arrack: A traditional Sri Lankan spirit made from the sap of coconut flowers.
  • Cocktails: Both local and international cocktails are widely available.
  • Imported Beers and Spirits: Available in most upscale bars and clubs.

Yes, Sri Lanka hosts several festivals and events that highlight its vibrant nightlife:

  • New Year’s Eve: Celebrated with parties and fireworks, especially in Colombo and coastal towns.
  • Hikka Fest: An annual beach festival in Hikkaduwa featuring music, dance, and water sports.
  • Full Moon Parties: Inspired by Thailand’s full moon parties, held occasionally in beach towns like Unawatuna and Mirissa.
  • Street Food Festivals – Last weekend of every month there is a street food festival happening in Colombo.

Yes, many bars and nightclubs, especially in tourist areas, offer a variety of international cuisines. You can find everything from Italian and Mexican to Japanese and Western fast food alongside local Sri Lankan dishes.

If you feel unwell, visit a local clinic or hospital. Colombo and other cities have well-equipped hospitals, and many doctors speak English. For minor issues, local pharmacies can provide over-the-counter medications.

Travelling and Photography

  • Religious Sites: Photography is usually allowed, but be respectful. Do not take photos in front of the Buddha statue with your back turned to it.
  • Military and Government Buildings: Photography is prohibited.
  • Locals: Always ask for permission before taking photos of people.
  • Sigiriya Rock Fortress: Iconic and historical site.
  • Ella: Scenic landscapes, Nine Arches Bridge.
  • Kandy: Temple of the Tooth, Peradeniya Botanical Gardens.
  • Galle Fort: Colonial architecture, street scenes.
  • Yala National Park: Wildlife photography.
  • Tea Plantations: Nuwara Eliya and surrounding areas.

Drone use is regulated. You need to obtain permission from the Civil Aviation Authority of Sri Lanka. It’s important to follow local regulations and respect privacy and no-fly zones, especially around airports and military sites.

  • DSLR or Mirrorless Camera: For high-quality photos.
  • Lenses: A range of lenses, from wide-angle for landscapes to telephoto for wildlife.
  • Tripod: For stability, especially for landscape and night photography.
  • Spare Batteries and Memory Cards: Ensure you have enough storage and power.
  • Waterproof Bag: To protect your equipment, especially during the monsoon season.

Yes, Sri Lanka offers excellent opportunities for underwater photography, especially in places like:

  • Hikkaduwa: Coral reefs and marine life.
  • Unawatuna: Shipwrecks and reefs.
  • Trincomalee: Whale watching and underwater marine life.
  • Golden Hour: Take advantage of early morning and late afternoon light.
  • Local Interaction: Capture the essence of Sri Lankan culture and people.
  • Wildlife: Be patient and respectful of animals in their natural habitat.
  • Landscapes: Utilize the diverse landscapes, from beaches to mountains.

Other Questions